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Interview: How Erin Halper Built Engagement
In one of my favorite conversations to date, we dissect the evolution of The Upside Community, led by Erin Halper.
1 min read

Be the Bridge: DEIB Learning on Facebook
I first joined this community back in 2019 when I was seeking tools to grow in our collective DEIB journey as a community.
1 min read

PORCH: A Best-in-Class Slack Community.
I had the privilege to share some time with with Neil Weitzman who co-founded a new and already highly engaged and active community online.
1 min read

Ministry of Testing: Community Tour
In this episode, I’m joined by Noele Flowers as we dissect the new member experience in the Ministry of Testing.
1 min read


Free Community Self-Audit Checklist
You're likely here because you checked out Community Dissection - my Youtube series where I dissect online communities to discover the...
1 min read


Why Communities Are Moving to All-in-One Platforms
Why community builders are flocking to all-in-one platforms and how to pick one that's right for you.
3 min read


Launch Your Community in 7 Weeks: A Free Guide
Get a 10-page roadmap and detailed checklist to launch or migrate your online community business in 7 weeks.
1 min read

Ness Lab: Engaging Community Dissection
Welcome to our first episode of season 2 of Community Dissection! This season we’re exploring some of our favorite membership communities.
1 min read


Plant, Nurture, Harvest: Community Engagement Analogy
Learn how to think of your community like a garden and how the actions you choose can sustain engagement and activity all year round.
3 min read


Reasons to Start or Avoid a Membership Community
The good reasons a business would not start an online community and the lazy excuses we used to avoid our fear of failure.
3 min read


Apologizing to Your Membership Community
In light of the recent blackout on Reddit, I wanted to share some of my own lessons and learnings as an online community builder and...
6 min read


When to Launch a Membership Community
Setting up your community for success before launch—insider tips for building anticipation and interest.
4 min read

Lessons from Dissecting 22 Brand Communities on YouTube
Get insights and takeaways from my experience dissecting 22 brand communities live with community professionals.
5 min read

A Dissection of Heartbeat’s Customer Community
Heartbeat is an amazing all-in-one community platform leveraged by brands & creators alike. In this episode, we dissect their free community
1 min read

Inside HubSpot’s World-Class Community
Get an in-depth review of the Hubspot Customer Community, one of the most robust and healthy communities we’ve ever dissected.
1 min read

How Pinterest Supports Creators Through Community
In this episode, we take a look into the Pinterest Business Community to see how they are leveraging Khoros platform to help their creators.
1 min read


Social Media: Right for Community Building?
This is a photo of an iPhone opened up to a folder of social apps.
5 min read

How Pandora Supports Artists in their Community
Todd & I dissect the Pandora Community hosted on Khoros. Here is how Pandora is fostering a space for their community of artists & creators.
1 min read

Lululemon’s Robust, but Confusing Community
Lululemon has long been celebrated for its community-centric retail strategy. In this episode, we dissect Lululemon’s Community.
1 min read


Reflections from a 3-Year Community Consultant.
My business turned four last week 🎉and as I looked back over past goal setting, planning, and lists upon lists of issues to overcome, I dec
2 min read
A Blog About Community Building
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