How does LEGO, a timeless world-building tool, activate community members to lead the development of niche custom sets?

I have invited some of the brightest community professionals to discuss where a community should live in an organization and why.

My community story began at a founder-led company with a strong mission and an even stronger story.

How does Mural, a collaborative whiteboard software tool, help and grow their community of customers?

I recently had a fascinating conversation with fellow community builder Derrick Chiu. He shared that a few months ago, he joined a...

What's the secret behind Notions seemingly overnight success? Many would argue it's their community-led approach.

Author's note: This article was first published in my newsletter, By the Fireside. Sign up for my mailing list and be the first to hear...

Get a tour of the Heartbeat Customer Community.

A few months ago, I wrote an article called 7 Myths About Building a Brand Community. Many people make assumptions about communities,...

One of the most common questions I get, especially from brand managers and thought leaders who are new to the community-building journey,...

I was groomed in the world of commerce before I made the jump to the community space. Community was viewed as a marketing tool, a part of...

Hello and welcome to Community Tea, a series where I dive deep into all aspects of community building with community professionals across...

I sat down with Katherine to talk about all things community and I was surprised and delighted by the twists and turns in our conversation.

This is a tour of the Archer Springs Community I created for the Nine Arches board game.

Years ago, I was sitting with Father Ganz, a Jesuit priest, who was explaining the different types of love to me. He said that there is a...

Hello and welcome to Community Tea, a new series where I dive deep into all aspects of community building with community professionals...

Learn how to leverage focus groups to refine your community strategy and enhance member engagement.

A detailed comparison of the features between all-in-one community platforms: Circle, Heartbeat, and Mighty Networks

How Web3 is transforming online communities with decentralized engagement models and new ownership structures.

Discover best practices for onboarding new members and creating a seamless community experience.