Our letter today deals with a private networking community. They are wondering how to go from a 1-year discovery phase into their launch.

On this podcast, I collect anonymous letters from real-life community creators and bring on an expert from the community space to help them!

There is one simple reason I'm obsessed with focus groups: hearing directly from your people is the best ingredient in crafting a...

A detailed comparison of the features between all-in-one community platforms: Circle, Heartbeat, and Mighty Networks

You may have seen the 4 stages of competence before, but have you ever considered how they might inform your onboarding experience for...

phe·nom·e·nal /fəˈnämənəl/ very remarkable; extraordinary. If your virtual community events struggle with low attendance, zoom fatigue,...

Creating bonds between customers is like taking a singular connection between you and the customer and exploding it into a spider web of...

At Ember, we take superfans and turn them into advocates for your business. We don’t normally work with clients who have less than 5,000...

Coming up with ways to incentivize advocates or ambassadors doesn't have to break your budget. At Ember, core approved actions that grow...

Advocates are a powerful community because their participation is perceived as more organic and results in greater trust. They are...