2 min read

Did I just blow my one shot at launching a paid community? With Evan Hamilton, Director of Community at HubSpot

Our letter today deals with a private networking community. They are wondering how to go from a 1-year discovery phase into their launch.

1 min read

Introducing: Dear Bri, an advice column for community strategy, fiascos, and drama!

On this podcast, I collect anonymous letters from real-life community creators and bring on an expert from the community space to help them!

2 min read

How to Host a Successful Focus Group Before Community Launch

There is one simple reason I'm obsessed with focus groups: hearing directly from your people is the best ingredient in crafting a...

17 min read

COMPARE Mighty Networks, Circle, Heartbeat, and Disco: Which Community Platform is Right for You?

A detailed comparison of the features between all-in-one community platforms: Circle, Heartbeat, and Mighty Networks

3 min read

How to Use the 4 Stages of Competence to Onboard Community Members

You may have seen the 4 stages of competence before, but have you ever considered how they might inform your onboarding experience for...

6 min read

5-Step Guide to Hosting a Phenomenal Virtual Event for Your Brand

phe·nom·e·nal /fəˈnämənəl/ very remarkable; extraordinary. If your virtual community events struggle with low attendance, zoom fatigue,...

3 min read

4 Ways to Get Your Customers Talking to Each Other

Creating bonds between customers is like taking a singular connection between you and the customer and exploding it into a spider web of...

5 min read

Community Building for Startups: 10 Ways to Leverage Your Superfans

At Ember, we take superfans and turn them into advocates for your business. We don’t normally work with clients who have less than 5,000...

5 min read

8 Product Incentives to Supercharge Your Brand Advocates

Coming up with ways to incentivize advocates or ambassadors doesn't have to break your budget. At Ember, core approved actions that grow...

4 min read

4 Ways to Increase Customer Engagement for Free

Advocates are a powerful community because their participation is perceived as more organic and results in greater trust. They are...

A Blog About Community Building